KDDI announces full-scale nationwide launch of Smaho de Dock self health examination service

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■ Details of full-scale nationwide launch of Smaho de Dock service

1. How to use

The customer registers on the Smaho de Dock website, enters the necessary information on the application screen, applies for the test service, and makes an online payment [*]. A test kit is mailed to the customer's home (registered address). The customer uses it to take a blood sample, then sends the sample by ordinary mail to the testing center. About one to two weeks later, the results are posted to the customer's personal Web page, which can be accessed by smartphone or computer. The customer checks the results, searches for a nearby hospital or uses the disease search function if necessary, and starts making it a habit to perform regular checkups.

Open New Window<Application page on Smaho de Dock website>

<Smaho de Dock Support Center>

  • - Phone:
    0800-700-4141 (toll-free)
  • - Hours:
    10:00 AM to 6:00 PM (except Saturdays, Sundays, national holidays, and New Year holidays)

<Items that users can check on personal Web page>

Overall results Detailed results for each item Improvement advice/comments
Graph of results over time Results output function Hospital search function
Disease search function [*]
  • Function added in August 2015.

<Application procedure>

Smartphone screens (samples)
Computer screens (samples)
  • Note:
    Payments can be made by credit card, at convenience stores (excluding some stores), or by au Simple Payment.
    It is also possible to use au WALLET prepaid card for payment by credit card or au Simple Payment.

2. Test items

Biochemical blood test service that measures 14 substances
List of 14 measured substances: Total protein, albumin, AST (GOT), ALT (GPT), γ-GT (γ-GTP), urea nitrogen, creatinine, uric acid, blood glucose, HbA1c, neutral fat, total cholesterol, HDL cholesterol, and LDL cholesterol.

  • There are plans to gradually expand the types of test kits and the service menu in the future.

3. Eligible users and age groups

    • Eligible users: People residing in Japan
      The Smaho de Dock service is also available to people who are not au customers.
  • Recommended age for testing: 20 and over

4. Cost

Biochemical blood test service that measures 14 substances: ¥4,980 each time (tax excluded)

  • Postage fees are required separately.

5. System requirements for Web service

Device/OSBrowser
Smartphone
  • Smartphone or tablet running Android (TM) 4.1/4.2/4.4/5.0/5.1
  • iPhone or iPad running iOS 7 or higher
  • Standard OS browser
  • Chrome
Computer
  • Windows 7/8.0/8.1
  • Mac OS 10.6 or higher
  • Internet Explorer 9 or higher
  • Latest version of Firefox
  • Latest version of Chrome
  • Safari 5.1/6.1/7.0
  • The names of companies, products, and services included in this document are the trademarks or registered trademarks of the respective companies.

<Reference>

■ Details of demonstration project

1. Participating municipal insurers

Customers are able to use Smaho de Dock for their 2015 health examinations through 15 municipal health insurers across Japan, as listed below.
(As of August 26, 2015)

Dazaifu (Fukuoka prefecture) Ishikari (Hokkaido)
Kamakura (Kanagawa prefecture) Onomichi (Hiroshima prefecture)
Ayase (Kanagawa prefecture) Miyazaki (Miyazaki pefecture)
Adachi ward (Tokyo) Bando (Ibaraki prefecture)
Higashiomi (Shiga prefecture) Otake (Hiroshima prefecture)
  • Not all of the participating insurance providers are included, and they are not listed in any particular order.

2. Test results

  • (1)
    Application rate
    In this demonstration project, each municipality sent direct mail to eligible subscribers (citizens), and interested recipients applied for the Smaho de Dock service online. There was a high rate of application, such as one municipality where 16.9% of direct mail recipients applied for the service.
  • (2)
    Test results (City A) [*]
    - In City A, which participated in the demonstration project, approximately 85% of citizens who underwent testing through the Smaho de Dock service had results that were outside the standard value range (i.e. had an overall score of B to D).
  • (3)
    Survey results
    • A survey was conducted on approximately 1,500 demonstration project participants who completed the tests and checked their results.
    • It was found that service users with test results outside the standard value range expressed a high inclination to visit a medical institution, but they largely tended not to make a specific change in behavior.
    • [*]
      City A: This municipality began participating in the demonstration project in April 2015.
      The area includes approximately 1,600 eligible subjects (those who satisfy the age requirements and other conditions set by the municipality), and the total population is approximately 70,000.
  • The information contained in the news releases is current at the time of publication. Products, service fees,service content and specifications, contact information, and other details are subject to change without notice.